Domino’s “30 Minutes or Less, or It’s Free” slogan and guarantee (1970s-1992) revolutionized pizza delivery.
It was the first promise of free pizza if shit hit the fan.
The slogan ended after a $2.8 million lawsuit when a driver caused a fatal accident.
In 1986, Domino’s Pizza created the “Avoid the Noid” campaign featuring a red-suited villain who sabotaged pizza deliveries.
The slogan turned ugly in 1989 when Kenneth Lamar Noid, suffering from mental illness, held Domino’s employees hostage at gunpoint, thinking the character targeted him personally.
Domino’s “You Got 30 Minutes” slogan played on their original delivery guarantee.
The company abandoned the slogan as well once its 30-minute guarantee was discontinued.
After legal troubles ended their “30 minutes or free” guarantee in 1992, Domino’s adopted the “Pizza Delivery Experts”tagline to maintain their delivery focus without the guarantees.
“Get the Door. It’s Domino’s.” (2001) shifted its marketing from speed to customer experience.
The campaign was part of Domino’s first online ordering system.
During this same period, a Domino’s driver once arrived at a burning house, called 911, and helped rescue the residents before firefighters arrived. Hopefully, the family shared the pizza.
In the early 2000s, “We Deliver” showcased Domino’s transition from just pizza to wings and pasta as well.
Domino’s “You Did It, We’ll Eat It” slogan invited customers to create pizza recipes.
A jellybean mayonnaise submission forced executives to taste-test on live TV, causing the marketing VP to vomit during the broadcast.
This campaign boosted the brand’s visibility by 340%.
Domino’s Pizza kind of sucked in the late 2000s, so they revamped their pizza and launched the “Oh Yes We Did” slogan to admit to the poor quality and commitment to improvement.
Internal taste tests revealed employees themselves disliked their own pizza.
In the mid-2010s, Domino’s launched the “Anyware, Anywhere” tagline to highlight their tech transformation.
This slogan showcased their expanded digital ordering system across smartphones, smartwatches, social media, and voice assistants.
Domino’s became the first major food brand to enable pizza ordering through a single pizza emoji tweet.
In 2020, Domino’s launched “Pizza Worth the Wait” during COVID-19 lockdowns, addressing longer delivery times while emphasizing quality over speed.
After the slogan launch, Domino’s digital orders surged 75% in Q2 2020.
“We’re Not Just Pizza. We’re Pizza People.” shifted focus from product to people, highlighting employee passion behind pizza-making.
It built trust through authenticity.
Domino’s 2020 slogan, “Delivering More Than Pizza”, emphasized their charity work via disaster relief and partnerships.
“It’s What We Do. Eat. Sleep. Pizza.” is Domino’s latest slogan highlighting their pizza obsession.